Return Policy – A1C Drinks
At A1C Drinks, we are committed to your satisfaction and want to ensure you have a delightful experience with our diabetic-friendly beverages. If, for any reason, you find yourself unsatisfied with your purchase, our return policy is designed to provide you with peace of mind.
Return Window: You have up to 7 days from the date of receiving your order to initiate a return. If within this period you find the need to return your products, we are here to assist you.
How to Initiate a Return: To initiate a return, please follow these simple steps:
- Contact Us: Before returning any items, please contact our customer service team at [email protected] to request a return code. This code is essential for processing your return efficiently.
- Provide Details: In your email, kindly provide your order number, the reason for the return, and any relevant details about the items you wish to return. This information helps us expedite the return process.
- Receive Return Code: Once your return request is approved, our team will provide you with a return code. Please include this code with your returned items.
- Returns must be initiated within 7 days of receiving your order.
- Items must be in their original condition, unopened, and with all original packaging.
Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of your items.
Refund Process: Upon receiving your returned items and verifying their condition, we will process a full refund to your original method of payment. Please note that refunds may take a few business days to reflect in your account.
Contact Us: If you have any questions or concerns regarding the return process, please reach out to our customer service team at [email protected]. We strive to respond promptly and ensure your experience with A1C Drinks remains exceptional.
At A1C Drinks, your satisfaction is our priority, and we appreciate your trust in our healthy, delicious, beverage offerings. Thank you for choosing A1C